job specification

About the Role

Houlihan Lokey, Inc. (NYSE:HLI) is a leading global investment bank recognized for delivering independent strategic and financial advice to corporations, financial sponsors, and governments. With uniquely deep industry expertise, broad international reach, and a partnership approach rooted in trust, the firm provides innovative, integrated solutions across mergers and acquisitions, capital solutions, financial restructuring, and financial and valuation advisory. Our unmatched transaction volumes provide differentiated, data‑driven perspectives that help our clients achieve their most critical goals. Houlihan Lokey offers a dynamic workplace;
the Workplace Assistantplays a key role in ensuring that the Milan office operates smoothly and provides a high‑quality, efficient, safe, and welcoming environment for employees and visitors.

Please ensure that your CV is submitted in English.

• Office & Workplace Operations – support daily office operations, maintain cleanliness and professional standards, manage stationery supplies, oversee mail distribution, maintain archiving processes, conduct routine floor checks.
• Facilities & Building Support – act as point of contact for building management and service providers, log and monitor maintenance requests, aid in coordinating planned maintenance with minimal disruption, support health & safety tasks, assist with access cards, visitor passes, and security protocols, support space planning activities.
• Employee Experience & Support – assist with onboarding (preparing desks, equipment, access cards, welcome information), provide office orientation, collaborate with HR on basic administrative tasks, support small internal initiatives such as employee engagement events.
• Administrative Support – prepare documents, coordinate meeting schedules, support operational requests for HR, Compliance, Legal or Finance teams, arrange travel accommodations, perform invoice checking and internal reporting, assist with interview logistics.
• Meeting Rooms & Hospitality – ensure meeting rooms are properly set up, tidy, and equipped;
  support visitors’ arrival;
  coordinate internal events and catering.
• IT & Technical Support (Basic) – provide first‑line troubleshooting for printers, AV equipment, and meeting room technology;
  assist with workstationset‑ups;
  coordinate with centralIT teams for escalations.

• 3+ years of experience in hospitality (preferably 5-star), office administration, HR, or similar roles.
• Fluent in English and Italian (spoken and written).
• Strong working knowledge of Microsoft Office 365 (Outlook, Excel, SharePoint, Teams).
• Collaborative, team‑oriented mindset with a willingness to actively support colleagues.
• Excellent communication and time‑management skills.
• Proactive, solution and service‑oriented mindset with a willingness to learn and take initiative.
• Reliable and consistently dependable in following through on tasks and commitments.
• Demonstrable ability to multitask and manage conflicting priorities without compromising accuracy and attention to detail.
• Approachable and able to build good working relationships.
• Ability to work independently in a small‑office environment.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other characteristic protected by law.